Identity Broker Forum

Welcome to the community forum for Identity Broker.

Browse the knowledge base, ask questions directly to the product group, or leverage the community to get answers. Leave ideas for new features and vote for the features or bug fixes you want most.

  1. Forum: UNIFYBroker Forum
  2. UNIFYBroker/Frontier ichris/chris21
0
Answered

chris21 Import All fails with "Access has been denied"

Andrew Josephson 9 years ago in UNIFYBroker/Frontier ichris/chris21 • updated by anonymous 5 years ago • 6

When the Identity Broker is accessed, all the Connectors are currently Red and the errors in the log are as follows:

Change detection engine import all items failed.
Change detection engine import all items for connector Chris21 POS failed with reason Line type is recognized but not valid Command. Line: GTR:cbr="logon",logonapplication="breoption",user="REDACTED",password="REDACTED",credentialsrequired="Y",error01="BRE029:Unable to access interface. Contact your Security Officer.",error02="BRE103:Access has been denied.",status="fail". Duration: 00:00:01.4218568
Error details:
System.IO.InvalidDataException: Line type is recognized but not valid Command. Line: GTR:cbr="logon",logonapplication="breoption",user="REDACTED",password="REDACTED",credentialsrequired="Y",error01="BRE029:Unable to access interface. Contact your Security Officer.",error02="BRE103:Access has been denied.",status="fail"
at Unify.Product.IdentityBroker.Chris21Agent.CheckLoginResult(IChris21Record loginResultRecord, Action`1 pre)
at Unify.Product.IdentityBroker.Chris21Agent.GetLoginToken(IChris21ConnectorInformation connectorRequest)
at Unify.Product.IdentityBroker.Chris21Agent.List(IEnumerable`1 keyColumnNames, IChris21ConnectorInformation connectorRequest)
at Unify.Product.IdentityBroker.Chris21ConnectorBase.GetAllEntities(IStoredValueCollection storedValueState)
at Unify.Product.IdentityBroker.ConnectorToReadingConnectorBridge.GetAllEntities(IStoredValueCollection storedValueState)
at Unify.Product.IdentityBroker.EventNotifierReadingConnectorDecoratorBase`1.GetAllEntities(IStoredValueCollection storedValues)
at Unify.Product.IdentityBroker.ChangeDetectionImportAllJob.ImportAllChangeProcess()
at Unify.Product.IdentityBroker.ChangeDetectionImportAllJob.RunBase()
at Unify.Framework.DefinedScopeJobAuditTrailJobDecorator.Run()
at Unify.Product.IdentityBroker.ConnectorJobExecutor.<>c_DisplayClass29.<Run>b_27()
at Unify.Framework.AsynchronousJobExecutor.PerformJobCallback(Object state)

Looks like a permissions issue at this point with the BRE, but we need to know where we should be looking.

0
Answered

Tatts Group chris21 Connector time out error for Production env

Shane Lim 13 years ago in UNIFYBroker/Frontier ichris/chris21 • updated by anonymous 9 years ago • 5

Currently Identity Broker for chris21 for Tatts Group's Production env has the following error.

20110703,23:41:17,Change detection engine import all items started.,Change detection engine,Information,Change detection engine import all items for connector 34b83581-377c-41b5-afb9-2a705076285f started.
20110703,23:41:17,Stored values request to retrieve started.,Stored values collections,Information,Stored values request to retrieve 34b83581-377c-41b5-afb9-2a705076285f started.
20110703,23:41:17,Stored values request to retrieve succeeded.,Stored values collections,Information,Stored values request to retrieve 34b83581-377c-41b5-afb9-2a705076285f succeeded. Duration: 00:00:00.1718860
20110703,23:41:17,Request to get all entities from connector.,Connector,Information,Request to get all entities from connector 34b83581-377c-41b5-afb9-2a705076285f.
20110703,23:41:17,Chris21 Person Connector,GetAllEntities,Information,Started successfully.
20110703,23:41:17,chris21 GTR HTTP Communicator,List,Information,Started successfully.
20110703,23:42:57,chris21 GTR HTTP Communicator,List,Error,"Exception occured after [00:01:40.0220260] duration.

System.Net.WebException: The operation has timed out
   at System.Net.HttpWebRequest.GetRequestStream()
   at Unify.Framework.HttpWorker.PerformHttpRequest(String requestString)
   at Unify.Communicators.Chris21GtrHttpCommunicator.PerformGtrRequest(String gtrRequest)
   at Unify.Communicators.Chris21GtrCommunicatorBase.List(IEnumerable`1 keyColumnNames)"
20110703,23:42:57,Chris21 Person Connector,GetAllEntities,Error,"Exception occured after [00:01:40.0220260] duration.

System.Net.WebException: The operation has timed out
   at System.Net.HttpWebRequest.GetRequestStream()
   at Unify.Framework.HttpWorker.PerformHttpRequest(String requestString)
   at Unify.Communicators.Chris21GtrHttpCommunicator.PerformGtrRequest(String gtrRequest)
   at Unify.Communicators.Chris21GtrCommunicatorBase.List(IEnumerable`1 keyColumnNames)
   at Unify.Connectors.Chris21GtrConnector.GetAllEntities(IStoredValueCollection storedValueState)"
20110703,23:42:57,Get all entities from connector failed.,Connector,Warning,"Get all entities from connector 34b83581-377c-41b5-afb9-2a705076285f failed with reason The operation has timed out. Duration: 00:01:40.0220260
Error details:
System.Net.WebException: The operation has timed out
   at System.Net.HttpWebRequest.GetRequestStream()
   at Unify.Framework.HttpWorker.PerformHttpRequest(String requestString)
   at Unify.Communicators.Chris21GtrHttpCommunicator.PerformGtrRequest(String gtrRequest)
   at Unify.Communicators.Chris21GtrCommunicatorBase.List(IEnumerable`1 keyColumnNames)
   at Unify.Connectors.Chris21GtrConnector.GetAllEntities(IStoredValueCollection storedValueState)
   at Unify.Framework.MultiKeyedReadingConnectorAdapterBase`1.GetAllEntities(IStoredValueCollection storedValueState)
   at Unify.Framework.MultiKeyedWritingPollingAndDeletingConnectorAdapter.GetAllEntities(IStoredValueCollection storedValueState)
   at Unify.Framework.ConnectorToReadingConnectorBridge.GetAllEntities(IStoredValueCollection storedValueState)
   at Unify.Framework.EventNotifierReadingConnectorDecoratorBase`1.GetAllEntities(IStoredValueCollection storedValues)
   at Unify.Framework.GetEntityThresholdReadingConnectorDecoratorBase`1.GetAllEntities(IStoredValueCollection storedValues)
   at Unify.Framework.AuditReadingConnectorDecoratorBase`1.GetAllEntities(IStoredValueCollection storedValues)
   at Unify.Framework.AuditScopeReadingConnectorDecoratorBase`1.GetAllEntities(IStoredValueCollection storedValues)
   at Unify.Framework.ChangeDetectionImportAllJob.ImportAllChangeProcess(Guid connectorId)
   at Unify.Framework.ChangeDetectionImportAllJob.RunBase()
   at Unify.Framework.JobBase.Run()
   at Unify.Framework.MutexJobDecorator.Run()
   at Unify.Framework.DefinedScopeJobAuditTrailJobDecorator.Run()
   at Unify.Framework.AsynchronousJobExecutor.PerformJobCallback(Object state)"

The full log file is in the attached document file, TattsGroup-Prod-timeout-error-20110703.docx

Note: Tatts Group's chris21 system has now been upgraded to version 7.5.18

However, Anthony Mills said that this time out issue occurred before the chris21 system upgrade taken place. I am not certain how correct this is and whether a change/upgrade in their environments or even IIS server that may contribute/cause this issue.


TattsGroup-Prod-timeout-error-20110703.docx
0
Answered

chris21 error - Web Server could not access SPA FTRPooledBRA_6.BRA FTRPooledBRA_6.BRA

Shane Lim 13 years ago in UNIFYBroker/Frontier ichris/chris21 • updated 7 years ago • 6

Currently seeing this error from Identity Broker for chris21:

20110629,01:05:26,Logging Engine,Logging Engine,Information,Log file started.
20110629,01:05:25,Change detection engine import all items started.,Change detection engine,Information,Change detection engine import all items for connector 34b83581-377c-41b5-afb9-2a705076285f started.
20110629,01:05:25,Stored values request to retrieve started.,Stored values collections,Information,Stored values request to retrieve 34b83581-377c-41b5-afb9-2a705076285f started.
20110629,01:05:25,Stored values request to retrieve succeeded.,Stored values collections,Information,Stored values request to retrieve 34b83581-377c-41b5-afb9-2a705076285f succeeded. Duration: 00:00:00.0087894
20110629,01:05:25,Request to get all entities from connector.,Connector,Information,Request to get all entities from connector 34b83581-377c-41b5-afb9-2a705076285f.
20110629,01:05:25,Chris21 Person Connector,GetAllEntities,Information,Started successfully.
20110629,01:05:25,chris21 GTR HTTP Communicator,List,Information,Started successfully.
20110629,01:05:26,chris21 GTR HTTP Communicator,List,Error,"Exception occured after [00:00:00.8447590] duration.
System.IO.InvalidDataException: GTR returned an unrecognized error line.
FTR-7051-S :Web Server could not access SPA FTRPooledBRA_6.BRA FTRPooledBRA_6.BRA. Error #-2147467238 006~ASP 0177~Server.CreateObject Failed~8000401a
   at Unify.Framework.Chris21GtrWorker.CheckErrorLine(IChris21GtrLine line)
   at Unify.Framework.Chris21GtrWorker.CheckLoginResult(IChris21GtrRecord loginResultRecord)
   at Unify.Communicators.Chris21GtrCommunicatorBase.List(IEnumerable`1 keyColumnNames)"
20110629,01:05:26,Chris21 Person Connector,GetAllEntities,Error,"Exception occured after [00:00:00.8447590] duration.
System.IO.InvalidDataException: GTR returned an unrecognized error line.
FTR-7051-S :Web Server could not access SPA FTRPooledBRA_6.BRA FTRPooledBRA_6.BRA. Error #-2147467238 006~ASP 0177~Server.CreateObject Failed~8000401a
   at Unify.Framework.Chris21GtrWorker.CheckErrorLine(IChris21GtrLine line)
   at Unify.Framework.Chris21GtrWorker.CheckLoginResult(IChris21GtrRecord loginResultRecord)
   at Unify.Communicators.Chris21GtrCommunicatorBase.List(IEnumerable`1 keyColumnNames)
   at Unify.Connectors.Chris21GtrConnector.GetAllEntities(IStoredValueCollection storedValueState)"
20110629,01:05:26,Get all entities from connector failed.,Connector,Warning,"Get all entities from connector 34b83581-377c-41b5-afb9-2a705076285f failed with reason GTR returned an unrecognized error line.
FTR-7051-S :Web Server could not access SPA FTRPooledBRA_6.BRA FTRPooledBRA_6.BRA. Error #-2147467238 006~ASP 0177~Server.CreateObject Failed~8000401a. Duration: 00:00:00.8447590
Error details:
System.IO.InvalidDataException: GTR returned an unrecognized error line.
FTR-7051-S :Web Server could not access SPA FTRPooledBRA_6.BRA FTRPooledBRA_6.BRA. Error #-2147467238 006~ASP 0177~Server.CreateObject Failed~8000401a
   at Unify.Framework.Chris21GtrWorker.CheckErrorLine(IChris21GtrLine line)
   at Unify.Framework.Chris21GtrWorker.CheckLoginResult(IChris21GtrRecord loginResultRecord)
   at Unify.Communicators.Chris21GtrCommunicatorBase.List(IEnumerable`1 keyColumnNames)
   at Unify.Connectors.Chris21GtrConnector.GetAllEntities(IStoredValueCollection storedValueState)
   at Unify.Framework.MultiKeyedReadingConnectorAdapterBase`1.GetAllEntities(IStoredValueCollection storedValueState)
   at Unify.Framework.MultiKeyedWritingPollingAndDeletingConnectorAdapter.GetAllEntities(IStoredValueCollection storedValueState)
   at Unify.Framework.ConnectorToReadingConnectorBridge.GetAllEntities(IStoredValueCollection storedValueState)
   at Unify.Framework.EventNotifierReadingConnectorDecoratorBase`1.GetAllEntities(IStoredValueCollection storedValues)
   at Unify.Framework.GetEntityThresholdReadingConnectorDecoratorBase`1.GetAllEntities(IStoredValueCollection storedValues)
   at Unify.Framework.AuditReadingConnectorDecoratorBase`1.GetAllEntities(IStoredValueCollection storedValues)
   at Unify.Framework.AuditScopeReadingConnectorDecoratorBase`1.GetAllEntities(IStoredValueCollection storedValues)
   at Unify.Framework.ChangeDetectionImportAllJob.ImportAllChangeProcess(Guid connectorId)
   at Unify.Framework.ChangeDetectionImportAllJob.RunBase()
   at Unify.Framework.JobBase.Run()
   at Unify.Framework.MutexJobDecorator.Run()
   at Unify.Framework.DefinedScopeJobAuditTrailJobDecorator.Run()
   at Unify.Framework.AsynchronousJobExecutor.PerformJobCallback(Object state)"
20110629,01:05:26,Change detection engine import all items failed.,Change detection engine,Warning,"Change detection engine import all items for connector 34b83581-377c-41b5-afb9-2a705076285f failed with reason GTR returned an unrecognized error line.
FTR-7051-S :Web Server could not access SPA FTRPooledBRA_6.BRA FTRPooledBRA_6.BRA. Error #-2147467238 006~ASP 0177~Server.CreateObject Failed~8000401a. Duration: 00:00:00.8535484
Error details:
System.IO.InvalidDataException: GTR returned an unrecognized error line.
FTR-7051-S :Web Server could not access SPA FTRPooledBRA_6.BRA FTRPooledBRA_6.BRA. Error #-2147467238 006~ASP 0177~Server.CreateObject Failed~8000401a
   at Unify.Framework.Chris21GtrWorker.CheckErrorLine(IChris21GtrLine line)
   at Unify.Framework.Chris21GtrWorker.CheckLoginResult(IChris21GtrRecord loginResultRecord)
   at Unify.Communicators.Chris21GtrCommunicatorBase.List(IEnumerable`1 keyColumnNames)
   at Unify.Connectors.Chris21GtrConnector.GetAllEntities(IStoredValueCollection storedValueState)
   at Unify.Framework.MultiKeyedReadingConnectorAdapterBase`1.GetAllEntities(IStoredValueCollection storedValueState)
   at Unify.Framework.MultiKeyedWritingPollingAndDeletingConnectorAdapter.GetAllEntities(IStoredValueCollection storedValueState)
   at Unify.Framework.ConnectorToReadingConnectorBridge.GetAllEntities(IStoredValueCollection storedValueState)
   at Unify.Framework.EventNotifierReadingConnectorDecoratorBase`1.GetAllEntities(IStoredValueCollection storedValues)
   at Unify.Framework.GetEntityThresholdReadingConnectorDecoratorBase`1.GetAllEntities(IStoredValueCollection storedValues)
   at Unify.Framework.AuditReadingConnectorDecoratorBase`1.GetAllEntities(IStoredValueCollection storedValues)
   at Unify.Framework.AuditScopeReadingConnectorDecoratorBase`1.GetAllEntities(IStoredValueCollection storedValues)
   at Unify.Framework.ChangeDetectionImportAllJob.ImportAllChangeProcess(Guid connectorId)
   at Unify.Framework.ChangeDetectionImportAllJob.RunBase()
   at Unify.Framework.JobBase.Run()
   at Unify.Framework.MutexJobDecorator.Run()
   at Unify.Framework.DefinedScopeJobAuditTrailJobDecorator.Run()
   at Unify.Framework.AsynchronousJobExecutor.PerformJobCallback(Object state)"
20110629,01:05:30,Change detection engine import all items started.,Change detection engine,Information,Change detection engine import all items for connector 4c8d7ed9-77c0-4204-ae52-3b8e37f89108 started.
Answer
Shane Lim 7 years ago

Resolved the "FTR-7051-S :Web Server could not access SPA FTRPooledBRA_6.BRA FTRPooledBRA_6.BRA." error for Dev/UAT environment.

The resolution was to enter the correct password for the user that is used to run the SPA Pool #6 in the Component Services.

This solution was applied to SPA Pool #2 to #5 as well as they have the same problem. Upon the resolution of this issue we encountered the issue with access denied for user the "svcChris21BrokerDev". As I have advised you that this is a user permission issue in chris21 system.

However, after your discussion with chris21 person, you decided that you no longer wish to continue the SPA Pool #6 for Identity Broker. The reason is that the SPA database instance contains masked data and it was not updated to aligned with the Production data. You have decided to the SPA #3 for the Identity Broker instead, because this contain the updated (upgrade) data and is aligned with the Production database.

0
Answered

Chris21 connector not importing boolean attribute 'posorgassi'

Matthew Woolnough 12 years ago in UNIFYBroker/Frontier ichris/chris21 • updated by anonymous 9 years ago • 4

IdB 2.0 imports and some lines have a value in posorgassi.
IdB 4.0 imports and has 0 lines with a value in posorgassi.

All other fields look fine.

Have tried both String and boolean validators.


posorgassi.png
0
Fixed

Schema discovery does not take into account the "Show Translations" setting

Matthew Clark 12 years ago in UNIFYBroker/Frontier ichris/chris21 • updated by anonymous 9 years ago • 5

The chris21 schema discovery does not take into account translation fields. When "Show Translations" is enabled, the connector can also access a number of fields marked as ".trn" - these are particularly important on the PDT form for providing the names of the departments, positions etc. represented by their codes. At present, these fields would need to be entered manually afterwards.

0
Completed

Add support for Web Services Option

Adam van Vliet 11 years ago in UNIFYBroker/Frontier ichris/chris21 • updated by anonymous 9 years ago • 15

Add support for Web Services Option. See INTIDBCHRS:Web Services Option for details, along with SDK attached to INTIDBCHRS:v7.7 Documentation.

0
Fixed

Identity Broker for chris21 hints not helpful

Adam van Vliet 12 years ago in UNIFYBroker/Frontier ichris/chris21 • updated by anonymous 9 years ago • 2

The tooltips for Identity Broker for chris21 are not particularly helpful. For example: The "Username" text box has a hint similar to - "The chris21 username".

Please update all hints that are not useful.

Thanks.

0
Fixed

List Request Value default differs between Connectors with Advanced Settings, and those with none.

Matthew Woolnough 12 years ago in UNIFYBroker/Frontier ichris/chris21 • updated by anonymous 9 years ago • 4

A Chris21 Connector without Advanced settings will have a List Request Value set to All. A Chris21 Connector without Advanced settings will have a List Request Values set to Default.

The default should be consistent between both Advanced non-advanced settings.

0
Fixed

Chris21 Filter field converts {DATETODAY} to date in UI only

Matthew Woolnough 12 years ago in UNIFYBroker/Frontier ichris/chris21 • updated by anonymous 9 years ago • 7

Placed Filter 

posend:GE:{DATETODAY}:or, posend:EQ:

into filter.
XML shows correct settings, but UI converts

{DATETODAY}

into current date.

eg today this shows:

posend:GE:2013-03-07:or, posend:EQ:
0
Fixed

GTR Filters cannot be seen on Chris21 Connector page

Matthew Woolnough 12 years ago in UNIFYBroker/Frontier ichris/chris21 • updated by anonymous 9 years ago • 1

GTR Filters are not displayed on Connector. One must disable connector, then go into configuration to see configuration.



Customer support service by UserEcho