I'm getting timeouts on some Chris21 connectors. They seem to be intermittent, sometimes it works fine. Using v4.1.x Identity Broker and Chris21 connector. The error I get is as follows:

Are there any settings I can tweak on the IdB side to resolve this or is this Chris21 ending the connection early? I think there's a batch size setting or something similar but IdB is so slow to load with this customer I can't check again.

From the looks of things it's the exact same issue at the same customer. I don't know if Jerry ever resolved it. I've attached the log entry that's showing the error. It's using Idb and Chris 21 versions 4.1.x. Their Chris21 instance is version 8.16.17.

Adam suggested running some Chris 21 query as a resolution but I'm not sure where that query should be run. Is this likely to be a misconfiguration of Chris21 or something with IdB? This is in a test environment.

Please let me know if you need any more information.

Chris21 full import is getting partway through and then blocking - no errors thrown, just doesn't complete.

It's only processing 23,000 entities out of a total of 114,000.

HSF are upgrading their C21 instance over the weekend so I just wanted to check if there's any known issues with upgrades and the broker c21 connector. They say it's an Engine update, going to version 8.16.5. They're using Identity Broker version 4. Any known issues?

Unify.Product.IdentityBroker.AdapterEnginePlugInKey.extensibility.config.xml

Hi,

I need some help with 2 items : time offset and sliding date window in IdB Adapter transformations for a customer. They have chris21 as the source system.

IdB version: 4.1

Q1: Sliding Date Window

When an employee starts on a new position from a specific date (i.e 05 June 2018) the data flows in the connector and the data transformation is applied a day earlier(i.e on 04th June 2018). The implication is the job title is changed the day before the correct date. the customer wants to know whats wrong.

The transformation as configured: 

Q2: Time offset

When a user is terminated in chris21, he gets a termdate set and a simple transformation is applied to set the terminated flag as "True"/"False". But for example if a user has term date is 02 july 2018, by logic, it should add 24 hrs and set terminated flag to "true" 03 july 2018 midnight, but the terminated flag is set to "true" only around mid next day(i.e 04 july 2018 midday). Need some help fixing this issue.

Please help me to know where the issue is, thanks. really appreciate and thanks in advance

I have attached the Adapter xml, if you want for reference. Thanks.

Basically, Chris21 does not allow write null into 'detemailad' field but there is no mechanism in the connector to choose not to export null value (FIM does have this feature though). The error message:

20180119,23:59:52,UNIFY Identity Broker,Update,Error,"Chris 21
Exception occured after [00:00:00.7170553] duration.

System.IO.InvalidDataException: Result record has an invalid ""status"" attribute value.

status=""fail"" existing.
status=""ok"" expected. Line: GTR,F76U81 0    Y3661W25     5910 005U2YNI97 0 42:cbr=""DETupd"",detnumber=""506797"",detworkphone,detemailad,translation=""Ring A M"",dettitle=""Ms"",detsurname=""Ring"",detdatejnd=""2001-11-26"",detcontdat,detg1name1=""Anna"",detg1name2=""Marie-Jean"",detg1name3,detprefnm,detserdate=""2001-11-26"",detworkph,detbirdate=""1980-06-14"",detsex=""2"",detcntrynm=""1101"",detcitcd=""1101"",detcommence=""Z"",detmardate,detaltnbr,detbutton,detmarcd,detpaytype=""INB"",detusertag=""SHSSTEA"",detdatetag=""2015-08-27"",edegsuind=""Y"",detsupflag=""Q"",detwcsasrn,detmobile,detage=""0"",detservice=""0"",error01=""BRE085detemailad:Value may not be empty."",status=""fail""

Chris21 GTR returned no additional error messages.
   at Unify.Product.IdentityBroker.Chris21Agent.CheckStatusAttribute(IChris21CommandLine chris21GtrCommandLine)
   at Unify.Product.IdentityBroker.Chris21Agent.StandardResultCheck(IChris21Record resultRecord, String module, IChris21ConnectorInformation connectorRequest)
   at Unify.Product.IdentityBroker.Chris21Agent.<Update>d__1a.MoveNext()",Normal
20180119,23:59:52,UNIFY Identity Broker,UpdateEntity,Error,"Chris 21
Exception occured after [00:00:00.7170553] duration.

Chris21 USR Connector is configured as follow:

However, retrieving schema failed with the below error in the log:

20180116,23:15:53,UNIFY Identity Broker,Connector Engine,Error,"The schema for 'Chris21 USR Connector' connector was not updated for the following reason: System.AggregateException: One or more errors occurred. ---> System.Exception: No schema fields retrieved for the configured form. Please confirm the connector configuration.
   at Unify.Product.IdentityBroker.Chris21ConnectorBase.<GetSchemaFields>d__42.MoveNext()
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
   at Unify.Product.IdentityBroker.Chris21ConnectorSchemaProvider.GetSchema(ISchemaProviderFactoryInformation factoryInformation)
   at Unify.Product.IdentityBroker.ConnectorEngine.SchemaProviderResult(IOperationalConnector`1 operationalConnector, Func`2 selector)
---> (Inner Exception #0) System.Exception: No schema fields retrieved for the configured form. Please confirm the connector configuration.
   at Unify.Product.IdentityBroker.Chris21ConnectorBase.<GetSchemaFields>d__42.MoveNext()<---
",Normal
20180116,23:15:53,UNIFY Identity Broker,Connector engine,Warning,"Request to retrieve schema provider application result.
Request to retrieve schema provider application result for connector 2851de9a-a6f5-4026-8f63-9c4637633001 failed with message One or more errors occurred.. Provider: Unify.Connectors.Frontier.Chris21.AllFields. Duration: 00:00:01.8901441
Error details:
System.AggregateException: One or more errors occurred. ---> System.Exception: No schema fields retrieved for the configured form. Please confirm the connector configuration.
   at Unify.Product.IdentityBroker.Chris21ConnectorBase.<GetSchemaFields>d__42.MoveNext()
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
   at Unify.Product.IdentityBroker.Chris21ConnectorSchemaProvider.GetSchema(ISchemaProviderFactoryInformation factoryInformation)
   at Unify.Product.IdentityBroker.ConnectorEngine.SchemaProviderResult(IOperationalConnector`1 operationalConnector, Func`2 selector)
   at Unify.Product.IdentityBroker.ConnectorEngine.SchemaProviderApplicationResult(String providerName, Guid connectorId)
   at Unify.Product.IdentityBroker.ConnectorEngineAuditingDecorator.SchemaProviderApplicationResult(String providerName, Guid connectorId)
   at Unify.Product.IdentityBroker.ConnectorEngineNotifierDecorator.SchemaProviderApplicationResult(String providerName, Guid connectorId)
   at Unify.Product.IdentityBroker.ConnectorEngineAccessor.SchemaProviderApplicationResult(String providerName, Guid connectorId)
   at Unify.Product.IdentityBroker.IdentityServiceCollector.SchemaProviderApplicationResult(String providerName, Guid connectorId)
   at SyncInvokeSchemaProviderApplicationResult(Object , Object[] , Object[] )
   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
---> (Inner Exception #0) System.Exception: No schema fields retrieved for the configured form. Please confirm the connector configuration.
   at Unify.Product.IdentityBroker.Chris21ConnectorBase.<GetSchemaFields>d__42.MoveNext()<---
",Verbose

In the standard Chris21 configuration, I have DET connector is the base connector for Chris21 Adapter and I can make the field workPhone exportable (readonly box not ticked) --> All good!

In the Chris21 Adapter, there is a join transformation with POS connector in which the field detemailad is exportable. it is mapped to the ADEmail field in Adapter. However, ADEmail field in the adapter is read-only --> not exportable?

So if I want to write back to detemailad field, do I need to create a separate adapter which have POS connector as the base connector?

Unify Identity Broker: 4.1.x

Unify Identity Broker Connector for chris²¹  :v4.1.x

Getting this error while importing all from Secondment Connector

Detailed error:
status="ok" expected. Line GTR,S60W71E1R U1903R54 3812 177M33II26S1 03:cbr="zsmlst",sendfields="D",showtranslation="s",filter01="zsmenddate:GE:2017-06-06:or",filter02="zsmenddate:EQ::",maxlines="1000",detnumber="10122",detnumber.trn="Dare H",zsmstartdt="2012-10-01",zsmenddate,zsmscdmthr="35.00",zsmcompany,zsmreptnam,zsmexplnth,zsmchgrate="
Chris21 GTR returned no additional error messages.. Duration: 00:00:02.4782478
Error details:
System.IO.InvalidDataException: Result record does not contain the required "status" attribute.
status="ok" expected. Line GTR,S60W71E1R U1903R54 3812 177M33II26S1 03:cbr="zsmlst",sendfields="D",showtranslation="s",filter01="zsmenddate:GE:2017-06-06:or",filter02="zsmenddate:EQ::",maxlines="1000",detnumber="10122",detnumber.trn="Dare H",zsmstartdt="2012-10-01",zsmenddate,zsmscdmthr="35.00",zsmcompany,zsmreptnam,zsmexplnth,zsmchgrate="
Chris21 GTR returned no additional error messages.
at Unify.Product.IdentityBroker.Chris21Agent.CheckStatusAttribute(IChris21CommandLine chris21GtrCommandLine)
at Unify.Product.IdentityBroker.Chris21Agent.ExtractListResult(ICollection`1 entities, IChris21Record record, IChris21ConnectorInformation connectorRequest)
at Unify.Product.IdentityBroker.Chris21Agent.<listwithchunking>d__4.MoveNext()
at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext()
at Unify.Framework.Collections.ActionOnExceptionEnumerator`1.MoveNext()
at Unify.Framework.Collections.EnumerableExtensions.<actiononlast>d__10`1.MoveNext()
at Unify.Framework.Collections.EnumerableExtensions.<produceautopages>d__7`1.MoveNext()
at Unify.Framework.Visitor.ThreadsafeVisitorEvaluator`1.Visit()
at Unify.Product.IdentityBroker.RepositoryChangeDetectionWorkerBase.PerformChangeDetection(IEnumerable`1 connectorEntities)
at Unify.Product.IdentityBroker.ChangeDetectionImportAllJob.ImportAllChangeProcess()
at Unify.Product.IdentityBroker.ChangeDetectionImportAllJob.RunBase()
at Unify.Framework.DefinedScopeJobAuditTrailJobDecorator.Run()
at Unify.Product.IdentityBroker.ConnectorJobExecutor.<>c__DisplayClass27_0.<run>b__0()
at Unify.Framework.AsynchronousJobExecutor.PerformJobCallback(Object state)</run></produceautopages></actiononlast></listwithchunking>

The emp id of 10122 terminated 30/6/2015. Not sure if this helps?

Also this particular secondment record has no end date

With this patch (Unify.Framework.Chris21GtrWorker.dll) I am receiving the following error:

20170630,05:28:39,chris21 GTR Communicator,List,Warning,"Logout failed with the following message: GTR line type is recognized but not valid [Data].",Verbose

Is this a known error? If so, does it need to be resolved? or else, any direction on how to fix or what problems this may cause because it does appear to be syncing in both directions even with the error.