I have added a new string field to the Aurion Person connector "ExtraField1". We already had "ExtraField2" (which was working).

The config already had a mapping:

<attribute name="Extra_Field_2" target="ExtraField2">

I have added underneath that:

<attribute name="Extra_Field_1" target="ExtraField1">

When I try to run the Import All now it runs for quite a while (this report takes a long time to generate), then fails with the error:

Attempting to retrieve the CollectionKeyId for caption ExtraField2 failed. No collection key found for that caption.

What has gone wrong?

I will send full error and config files by email once someone picks this up.

One of my Aurion connectors is failing to import all with the following error.  Two other Aurion connectors for the same agent do not return this error.  Test Connection for the agent is successful.  I can't find a client-side timeout parameter on the configuration screen.  The error is occurring around 5m24s after the import starts.  There were around 7,200 records the last time the import was working in this environment (I don't know how long ago that was).  The other two working connectors have similar entity counts and each take around 90 seconds to run to successful completion.

Could you please investigate?  If this is a server-side timeout please let me know and I'll escalate it to Aurion.

Customer identifying details have been redacted from the following log entry:

20230127,02:25:20,UNIFYBroker,Change detection engine,Error,"Change detection engine import all items failed.
Change detection engine import all items for connector Aurion Employee Connector failed with reason Unable to connect to the remote server. Duration: 00:05:24.5919187
Error details:
System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond XX.XX.XX.XX:443
   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket,IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   at System.Net.HttpWebRequest.GetRequestStream()
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Unify.Communicators.AurionAPI.EV397_AURION_WSService.LOGOFF(String P_TOKEN)
   at Unify.Communicators.AurionWSCommunicator.Logout()
   at Unify.Communicators.AurionAgent.Close()
   at Unify.Connectors.AurionApiReadingConnector.d__5.System.IDisposable.Dispose()
   at Unify.Connectors.AurionApiReadingConnector.d__5.MoveNext()
   at System.Linq.Buffer`1..ctor(IEnumerable`1 source)
   at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source)
   at Unify.Product.IdentityBroker.AuditReadingConnectorDecorator.GetAllEntities(IStoredValueCollection storedValues, CancellationToken cancellationToken)
   at Unify.Product.IdentityBroker.EventNotifierReadingConnectorDecoratorBase`1.GetAllEntities(IStoredValueCollection storedValues, CancellationToken cancellationToken)
   at Unify.Product.IdentityBroker.ChangeDetectionImportAllJob.ImportAllChangeProcess()
   at Unify.Product.IdentityBroker.ChangeDetectionImportAllJob.RunBase()
   at Unify.Framework.DefinedScopeJobAuditTrailJobDecorator.Run()
   at Unify.Product.IdentityBroker.ConnectorJobExecutor.<>c__DisplayClass30_0.b__0()
   at Unify.Framework.AsynchronousJobExecutor.PerformJobCallback(Object state)",Normal

After an Aurion report is modified and Request Schema is run, the Schema attribute<->Mapping element table isn't updated.  It's not possible to add mappings for any new fields, and old fields remain in the table, which is confusing.

When a Request Schema is run, non-existant report field mappings should be removed, and any currently missing ones should be added.

In my UNIFYConnect config the MOBILE_PHONE value isn't being written back to Aurion successfully.

The relevant connector config is:

In the customer's Aurion report the mobile phone field is called 'Contact_Mobile_Phone' so a mapping is necessary.  Import is working correctly, but the field is not updated in Aurion on export.

Here is the rest of the relevant config:

Adapter Transform (to remove underscores from the field name)

Link Mapping

Locker Entity

After a connector Import the Contact_Mobile_Phone field is set to the old value from Aurion as expected.  After a Baseline Sync on the link the value in the connector is changed to '0418 999 999' temporarily, but then reset back to the old value from Aurion after the next connector Import, showing that the value has not been updated in Aurion.

What is causing the writeback to fail and how do I get it to work?

In my customer's TEST I am seeing this Aurion error when a Baseline Sync runs, for 23 of ~500 entities:

20210803,01:01:15,UNIFYBroker,EntitySaver,Error,The entity mbishop (1100a4a9-3f58-4f13-9c39-480b36abbf41) for the adapter Aurion Security User (c5460bd3-0167-4290-a2a0-180f8632a474) failed to update for the following reasons: Aurion API error -1: User is already linked to an Employee and cannot be changed by this process,Normal

Looking at the data for this specific case, it appears the only update that needs to be sent to Aurion is Name (changing from "Matthew BISHOP" to "Matthew Bishop"). Other fields appear to be unchanged.

What do you suggest I do to debug the root cause?

Hello Unify people. A long time ago I posted this:

https://voice.unifysolutions.net/communities/6/topics/2467-aurion-export-failed-employee_no-expected

I have now found out it is not (or no longer) a requirement of the Aurion API method EMP_UPDATE_PERS to have the employee number, and it can work with the WAMIKey, as in the following:

API_FUNCTION=EMP_UPDATE_PERS|WAMI_NO=16798|CONTACT_PHONE=02 9898 9898|WORK_MOBILE=0404 040 404

If the customer asks for an update to the Aurion connector to use the WAMI if Employee_Number is not available, can you do that?

Hi Gents,

Raising this ticket out of a support request from DIIS (Industry). They are looking to transition to a cloud hosted instance of Aurion, and to use a proxy server to provide a bridge between the 2.

However it appears the proxy settings for the Aurion agent are being ignored in communications.

They are on:

• Identity Broker Service v5.2.1.0
• Identity Broker for Aurion v5.2.0.1

They have provided the following (santitised) agent configuration:

<?xml version="1.0" encoding="utf-8"?>

<agentengine>

<agents>

<agent name="Aurion" id="9cd4a7d7-2852-40d5-afc4-089102472dc7" type="Unify.Agent.Aurion" description="
{COMMENTS REMOVED}">

<extended>

<communicator credentialsoptions="None" uri="https://api.aurion.cloud/{instance_name_removed}/production/servlet/services/ev397_aurion_ws?wsdl" ignorecertificateerrorslevel="Default" preauthenticate="false" usedefaulttimeout="false" timeout="PT55M" proxyoptions="Custom" proxyuri="http://{ PROXYIP}:8080/" proxycredentialsoptions="Default">

</communicator></extended></agent></agents></agentengine>

I've spoken with Matt, and apparently there is a known issue with version 5.2 and a fix which addresses this issue. (Not currently available on Voice).

Connection to Aurion was working yesterday. I was surprised it worked with nothing done to do with certificates since the webservice is a https address but today it's stopped working: "Change detection engine import all items for connector Aurion Employee failed with reason The request was aborted: Could not create SSL/TLS secure channel" System.Net.WebException. Does this mean a certificate needs to be installed on the Broker server? Or maybe something needs to be updated in the exe config? I googled the error but it was just alot of code samples and code fixes to resolve the issue. No description of what's really causing the error.

I'm not sure that this is really a product issue but raising a ticket in case this has been encountered before. I've connected to a cloud instance of Aurion. The agent Test Connection returns correctly but when I try to import on the Person or Employee connectors, I get a schema validation warning with a warning in the error log "The entity <null> (GUID) in the connector Aurion Employee failed validation 1 times for the following reasons: EmployeeNumber is a required and is not present". Same thing on the person connector but I get it for PersonNumber. The query has been scoped to one user for testing. When we run the report in the Aurion App we can see the PersonNumber in the XML. I tried turning on the trace logging in the exe config but it's not outputting any files, is this because the connection is https? It seems the report is running but either has no data at all or the key field just isn't populated. Any ideas?

When trying to export Contact_Phone_Number to Aurion I get "Other", "One or more errors occurred" reported in MIM.

The error is on the screen in the Adapter (though not in the Broker log file). I've pasted the error below.

Aurion should already be set up to allow exports to this field as the existing solution does that. I've checked the field name and mapping is the same in the Connector config file for both new and old solutions.

Broker version: 5.3.1. Revision #0

Aurion connector version: 5.3.0.0

It's trying to export a string value for two entities. The export flow rule from MIM is a direct flow and the metaverse attribute is a single-valued string.

Her's the error message from the Adapter screen:

Adapter update entities [Count:2] to adapter Aurion Personnel (549d90e8-e7df-4729-9e4c-58c73d1c98d3) failed with reason System.AggregateException: One or more errors occurred. ---> 
Unify.Product.IdentityBroker.EntitySchemaValidationException: Provided value System.Linq.Enumerable+d__14`2[Unify.Framework.DistinguishedNameValue,System.String] failed validation for type String ---> System.InvalidCastException: Object must implement IConvertible. 
at System.Convert.ChangeType(Object value, Type conversionType, IFormatProvider provider) 
at Unify.Product.IdentityBroker.EntityObjectTypeSchemaValidator`2.CreateValue(Object dataValue) 
--- End of inner exception stack trace --- 
at Unify.Product.IdentityBroker.EntityObjectTypeSchemaValidator`2.CreateValue(Object dataValue) 
at Unify.Product.IdentityBroker.DistinguishedNameGeneratorReverseTransformation.Transform(IEntity[] sourceValue) 
at Unify.Framework.AggregateArrayedValueAdapter`2.<>c.b__2_0(TElement[] current, IValueAdapter`2 valueAdapter) 
at System.Linq.Enumerable.Aggregate[TSource,TAccumulate](IEnumerable`1 source, TAccumulate seed, Func`3 func) 
at Unify.Framework.AggregateArrayedValueAdapter`2.Transform(TElement[] baseValue) 
at Unify.Framework.AggregateArrayedValueAdapter`2.<>c.b__2_0(TElement[] current, IValueAdapter`2 valueAdapter) 
at System.Linq.Enumerable.Aggregate[TSource,TAccumulate](IEnumerable`1 source, TAccumulate seed, Func`3 func) 
at Unify.Framework.AggregateArrayedValueAdapter`2.Transform(TElement[] baseValue) 
at Unify.Product.IdentityBroker.Adapter.GetReverseTransformedEntities(IEnumerable`1 entities) 
at Unify.Product.IdentityBroker.Adapter.d__112.MoveNext() --- End of stack trace from previous location where exception was thrown --- 
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) 
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) 
at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult() 
at Unify.Product.IdentityBroker.Adapter.d__111.MoveNext() --- End of stack trace from previous location where exception was thrown --- 
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) 
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) 
at Unify.Product.IdentityBroker.Adapter.d__70.MoveNext() --- End of stack trace from previous location where exception was thrown --- 
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) 
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) 
at Unify.Product.IdentityBroker.Adapter.d__69.MoveNext() --- End of inner exception stack trace --- 
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification) 
at Unify.Framework.Auditing.AuditingExtensions.<>c__DisplayClass7_0`1.b__0(Task`1 t) 
at Unify.Framework.Auditing.AuditingExtensions.<>c__DisplayClass5_0`1.b__0(Task`1 t) 
at System.Threading.Tasks.ContinuationResultTaskFromResultTask`2.InnerInvoke() 
at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- 
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) 
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) 
at Unify.Product.IdentityBroker.AdapterNotifierDecorator.d__39.MoveNext() --- End of stack trace from previous location where exception was thrown --- 
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) 
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) 
at Unify.Product.IdentityBroker.RequestHandlers.BulkRequestEntityGroupProcessor.d__18.MoveNext() --- End of stack trace from previous location where exception was thrown --- 
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) 
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) 
at Unify.Product.IdentityBroker.RequestHandlers.BulkRequestEntityGroupProcessor.d__12.MoveNext() ---> (Inner Exception #0) Unify.Product.IdentityBroker.EntitySchemaValidationException: Provided value System.Linq.Enumerable+d__14`2[Unify.Framework.DistinguishedNameValue,System.String] failed validation for type String ---> System.InvalidCastException: Object must implement IConvertible. 
at System.Convert.ChangeType(Object value, Type conversionType, IFormatProvider provider) 
at Unify.Product.IdentityBroker.EntityObjectTypeSchemaValidator`2.CreateValue(Object dataValue) --- End of inner exception stack trace --- 
at Unify.Product.IdentityBroker.EntityObjectTypeSchemaValidator`2.CreateValue(Object dataValue) 
at Unify.Product.IdentityBroker.DistinguishedNameGeneratorReverseTransformation.Transform(IEntity[] sourceValue) 
at Unify.Framework.AggregateArrayedValueAdapter`2.<>c.b__2_0(TElement[] current, IValueAdapter`2 valueAdapter) 
at System.Linq.Enumerable.Aggregate[TSource,TAccumulate](IEnumerable`1 source, TAccumulate seed, Func`3 func) 
at Unify.Framework.AggregateArrayedValueAdapter`2.Transform(TElement[] baseValue) 
at Unify.Framework.AggregateArrayedValueAdapter`2.<>c.b__2_0(TElement[] current, IValueAdapter`2 valueAdapter) 
at System.Linq.Enumerable.Aggregate[TSource,TAccumulate](IEnumerable`1 source, TAccumulate seed, Func`3 func) 
at Unify.Framework.AggregateArrayedValueAdapter`2.Transform(TElement[] baseValue) 
at Unify.Product.IdentityBroker.Adapter.GetReverseTransformedEntities(IEnumerable`1 entities) 
at Unify.Product.IdentityBroker.Adapter.d__112.MoveNext() --- End of stack trace from previous location where exception was thrown --- 
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) 
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) 
at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult() 
at Unify.Product.IdentityBroker.Adapter.d__111.MoveNext() --- End of stack trace from previous location where exception was thrown --- 
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) 
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) 
at Unify.Product.IdentityBroker.Adapter.d__70.MoveNext() --- End of stack trace from previous location where exception was thrown --- 
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) 
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) 
at Unify.Product.IdentityBroker.Adapter.d__69.MoveNext()<--- . Duration: 00:00:00.0156171