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Aurion connector exports fail when import runs concurrently due to logoff
When an Aurion connector import operation runs while a connector export is already running the export fails with its session logged off:
14:30:00 baseline sync kicks off export:
Synchronization job started syncing 7977 changes on the 'Managed User > Aurion Security User' link from the locker to adapter. Job ID: 9f521182-e52e-4082-8685-899600d4456f",Normal
14:33:37 evidence of exports occurring:
Add entities [Count:3] to connector Aurion Security User reported 3 entities saved, 3 failed. Duration: 00:00:01.0862857",Normal
14:51:15 scheduled import operation runs:
20230531,14:51:15,UNIFYBroker,Change detection engine,Information,"Change detection engine import all items started.
Change detection engine import all items for connector Aurion Security User started.",Normal
14:52:54 hundreds of failed updates reported due to logoff (shared session with import?):
20230531,14:52:54,UNIFYBroker,Connector,Information,"Update entities to connector completed.
Update entities 6375 to connector Aurion Security User reported 6375 entities saved, 225 failed. Duration: 00:19:11.1067288",Normal
20230531,14:52:54,UNIFYBroker,EntitySaver,Error,The entity bcoff (2a12bf64-7aec-4101-a696-fa84054b0a0d) for the adapter Aurion Security User (f3c9eba8-ccd2-447b-ba37-67796af63171) failed to update for the following reasons: Aurion API error -1: You are not logged on to the Aurion web services application server. Use the LOGON operation.,Normal
20230531,14:52:54,UNIFYBroker,EntitySaver,Error,The entity kbair (603121f8-2724-4d34-a177-630bb718656b) for the adapter Aurion Security User (f3c9eba8-ccd2-447b-ba37-67796af63171) failed to update for the following reasons: Aurion API error -1: You are not logged on to the Aurion web services application server. Use the LOGON operation.,Normal
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Either import and export operations should be able to run concurrently without interfering with each other, or otherwise the system should not permit them to run concurrently.
Answer
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Fix should be contained in the overarching fix for the LOGON issue.
Customer support service by UserEcho
Fix should be contained in the overarching fix for the LOGON issue.
https://voice.unifysolutions.net/communities/6/topics/5298-aurion-api-error-1-you-are-not-logged-on-to-the-aurion-web-services-application-server-use-the