At my customer site their Aurion instance is configured with security user "UserID" field values which are populated from the user's AD sAMAccountName (username) field. Their usernames have values like "jsmi" (for John Smith) and "jsmi1" (for Jane Smith).
When writing data back for a user like "jsmi" the following error is logged by UNIFYBroker and the update isn't actioned in Aurion:
20230725,04:16:00,UNIFYBroker,EntitySaver,Error,The entity jsmi (3a657f98-06df-47e0-b0d8-bfd0c19b250b) for the adapter Aurion Security User (c5460bd3-0167-4290-a2a0-180f8632a474) failed to update for the following reasons: Aurion API error -1: Cannot identify an unique Aurion User from User Match Value,Normal
It appears the issue here is that the Aurion API is unable to identify a single unique security user to update, when there is another user whose UserID starts with the same value (i.e., jsmi1).
Is there some other way to configure UNIFYBroker so that it can successfully update my customer's Aurion security user data?
Customer support service by UserEcho