This is possibly related to https://voice.unifysolutions.net/communities/6/topics/3846-connector-entity-search-screen-issue.
One of our support clients has raised an incident around some IDB behaviors. In this case they are seeing a change in entity search behaviour after a recent upgrade.
Previously search was case insensitive, however now it is not. "For example if we search terry nothing will result if the user is in the system as Terry."
Browser used is IE11. Environment is locked down so no other browser is available.
Installed version of UNIFYBroker is 18.104.22.168
Customer support service by UserEcho