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Not a bug

Case sensitive search issue in connector entity search

Richard Green 5 years ago in UNIFYBroker SDK and UNIFYCore • updated by Matthew Davis (Technical Product Manager) 3 years ago • 2

HI Gents,

This is possibly related to https://voice.unifysolutions.net/communities/6/topics/3846-connector-entity-search-screen-issue.

 One of our support clients has raised an incident around some IDB behaviors. In this case they are seeing a change in entity search behaviour after a recent upgrade. 

Previously search was case insensitive, however now it is not. "For example if we search terry nothing will result if the user is in the system as Terry."

Browser used is IE11. Environment is locked down so no other browser is available.

Installed version of UNIFYBroker is 5.3.1.1

Answer

Answer
Not a bug
Matthew Davis (Technical Product Manager) 3 years ago

Closing as no further details were provided and hasn't been reported as an issue by anyone else. Feel free to re-open if it continues to persist as a problem flagged by the customer.

Under review
Beau Harrison (Senior Product Software Engineer) 5 years ago

Hi Richard

This behaviour is consistent across all browsers tested. What was the version that was upgraded from where the search was case insensitive?

Answer
Not a bug
Matthew Davis (Technical Product Manager) 3 years ago

Closing as no further details were provided and hasn't been reported as an issue by anyone else. Feel free to re-open if it continues to persist as a problem flagged by the customer.

Customer support service by UserEcho