Jake Vosloo 3 years ago in UNIFYBroker/Frontier ichris/chris21 • updated by anonymous 3 years ago • 3
It seems that the IDB Lite and IDaaS system fail to handle the following scenario:
- Create a new account in chris21 and make the account’s manager someone who do not and will not exist in AD.
- Let it sync and create the user, when it attempts to update the user’s manager, it fails with the error that the manager could not be found.
- Now change the account’s manager (mgrdetnumber) to someone who do exist in AD.
- The system will continue to resolve the previous manager and will permanently fail to update this user.
Workaround: Run a baseline operation against AD, this is a bad workaround because baselines can usually only be run over weekends.
Fixed by Version:
Customer support service by UserEcho