Join calculation for source entity cannot be completed due to an invalid connection state. Reason: Source entity has multiple connections.
After the customer remediated duplicate employee IDs in AD, UNIFYBroker is still unable to correctly join and process links. The error message has changed to:
Synchronization job failed syncing 4322 changes on the 'Employee > AD User' link from the adapter to locker with the reason Join calculation for source entity 'e892faf3-5c17-4e9c-9be9-f9ee33cc68fe' cannot be completed due to an invalid connection state. Reason: Source entity has multiple connections.. Job ID: bf3c52ec-49a2-4655-8f00-360a6ffce78c Duration: 00:00:04.2503352
I'll attach the email thread with the customer that provides background to the next message.
Customer support service by UserEcho