On some employee records in Chris21, Identity Broker cannot read the PDTORG1CD field for an enployee. This field is the "Company Code"
This issue has been around for some time and sometimes seems to resolve itself.
One example that we can see right now is an employee named Dianne Humphreys.
In Chris21 she has a Company code of MAA in the PDTORG1CD field.
When doing and Adapter Entity Search on the Chris21 GTR Person adapter via the Unify Management Studio, I cannot see any value in the PDTORG1CD field for that user.
Customer support service by UserEcho