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Baseline sync reports: Received error code Other An Unknown error occurred

Adrian Corston 5 years ago in UNIFYBroker/Plus • updated by anonymous 5 years ago • 1

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My AD service account has permission to update users in AD.  How can I get more information about why this is happening?

New install, Broker/Plus 5.3.0.2

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Answered
Adrian Corston 5 years ago

Matt & Adam investigated - the issue was that the OU to which Broker was attempting to move a user object was not present in AD.  I have noticed that "5012" errors like this one have been associated with AD OU issues before.

The screen shot above includes the text "MoveEntryAsync" in the middle of the stack trace, which alerted Adam to the fact that the issue was related to a DN move operation.

Answer
Answered
Adrian Corston 5 years ago

Matt & Adam investigated - the issue was that the OU to which Broker was attempting to move a user object was not present in AD.  I have noticed that "5012" errors like this one have been associated with AD OU issues before.

The screen shot above includes the text "MoveEntryAsync" in the middle of the stack trace, which alerted Adam to the fact that the issue was related to a DN move operation.

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