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Chris 21 Installer won't install to the 64 bit Program Files directory, files get placed in Program File x86 instead
Richard Courtenay 14 years ago
in UNIFYBroker/Frontier ichris/chris21
•
updated by anonymous 9 years ago •
4
Reqs: A 64 bit machine set up with the 64bit version of Identity Broker (IB is optional).
1) Attempting to install the Chris 21 x86 Connector to the 64 bit program files directory. During installation replace the default install path of "C:\Program Files (x86)\UNIFY Solutions\" with "C:\Program Files\UNIFY Solutions\"
2) continue installation
Expected outcome:
Files are installed to the specified "C:\Program Files\UNIFY Solutions\" directory
Actual:
Files end up in a child folder of "C:\Program Files (x86)\UNIFY Solutions\"
Additional notes:
- I have verified this in two VM's (Both WinSrv2K8 64bit), one with Identity Broke installed, one without any additional Unify Solutions software.
- Changing the path to "C:\SomeRandomDirectory\UNIFY Solutions\" will result in the files being in SomeRandomRirectory. I can only repro this with the Program Files folder so far.
- As a work around I copied and pasted the files from "C:\Program Files (x86)\UNIFY Solutions\" directory to the "C:\Program Files\UNIFY Solutions\" one and there didn't seem to be any issues.
Customer support service by UserEcho
I believe the correct resolution here is use Adam's new installer framework to supply both x64 and x86 versions.
Adam, can you confirm the above, as I was under the impression that both x86 and x64 will install to the x86 directory, as this normal practice.
New installers should install to the Program Files directory.
64-bit installer installs to 64-bit Program Files directory. Closed.