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Aurion: Could not create SSL/TLS secure channel

Daniel Walters 5 years ago in UNIFYBroker/Aurion • updated by Adam van Vliet 5 years ago • 3

Connection to Aurion was working yesterday. I was surprised it worked with nothing done to do with certificates since the webservice is a https address but today it's stopped working: "Change detection engine import all items for connector Aurion Employee failed with reason The request was aborted: Could not create SSL/TLS secure channel" System.Net.WebException. Does this mean a certificate needs to be installed on the Broker server? Or maybe something needs to be updated in the exe config? I googled the error but it was just alot of code samples and code fixes to resolve the issue. No description of what's really causing the error.

Answer

Answer
Daniel Walters 5 years ago

It mysteriously started working again with no change on my side. Not sure what the issue was.

Under review
Adam van Vliet 5 years ago

Visit the endpoint in a browser, it should show you whether it works or not. There's a chance that it's related to the TLS version, so inspect the connection details to see what version it's using, then read https://voice.unifysolutions.net/knowledge-bases/7/articles/3768-enabling-tls-11-unifybroker-v5

Answer
Daniel Walters 5 years ago

It mysteriously started working again with no change on my side. Not sure what the issue was.

Answered
Adam van Vliet 5 years ago

Customer support service by UserEcho