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GoogleApps MA reporting Errors to FIM in async mode
We are seeing that googleapps MA is reporting errors in FIM in async mode.
Wanted to get more insight on why this is happening because as per our understanding there should be no error reporting in async mode.
Attached Unify Log from yesterday with loads of errors..
Attaching screenshot of errors in FIM
The error from one of them (reported in FIM)
System.Exception: Error occurred when attempting to save entity with distinguished name CN=75fd882f-a487-4e03-9a77-5d3af811a8e1,OU=users Error: A Google API exception was thrown for call Users.Update with message "Google.Apis.Requests.RequestError Entity already exists. [409] Errors [ Message[Entity already exists.] Location[ - ] Reason[duplicate] Domain[global] ] ". See inner exception for details. Processing continued: False. at Unify.Product.IdentityBroker.GoogleAgent.<>c__DisplayClassb1`1.<BackoffRetry>b__a9() at Unify.Product.IdentityBroker.GoogleAgent.ThrowIfPrimaryCall(Boolean primaryCall, Action throwException) at Unify.Product.IdentityBroker.GoogleAgent.BackoffRetry[TResult](String logEvent, Boolean primaryCall, Func`1 request, TResult& result, Int32 retries) at Unify.Product.IdentityBroker.GoogleAgent.UserUpdate(IConnectorEntity[] entities, IEntitySchema schema, IDictionary`2 matchingEntities, DictionaryCache`2 renamedEntities, Boolean singleUpdate) at Unify.Product.IdentityBroker.GoogleAgentNotificationDecorator.UserUpdate(IConnectorEntity[] entities, IEntitySchema schema, IDictionary`2 matchingEntities, DictionaryCache`2 renamedEntities, Boolean singleUpdate) at Unify.Product.IdentityBroker.GoogleUserConnector.ModifyAnchor(MultiKeyValue oldKey, MultiKeyValue newKey) at Unify.Product.IdentityBroker.EventNotifierModifyAnchorConnectorDecorator.ModifyAnchor(MultiKeyValue oldKey, MultiKeyValue newKey) at Unify.Product.IdentityBroker.Adapter.<>c__DisplayClass1e.<UpdateEntities>b__12(IEntity providedEntity) at Unify.Framework.Visitor.Visit[T](IEnumerable`1 visitCollection, Action`2 visitor) at Unify.Product.IdentityBroker.Adapter.UpdateEntities(IEnumerable`1 entities, EntityToConnectorEntityBridge[]& connectorEntities) at Unify.Product.IdentityBroker.Adapter.UpdateEntities(IEnumerable`1 entities) at Unify.Product.IdentityBroker.AdapterNotifierDecoratorBase`1.UpdateEntity(IAdapterEntity entityToSave) at Unify.Product.IdentityBroker.AdapterNotifierDecoratorBase`1.UpdateEntity(IAdapterEntity entityToSave) at Unify.Product.IdentityBroker.LDIFAdapterBase.HandleExportUpdate(IAdapter adapter, IAdapterEntitySaveChange pendingUpdate, IDictionary`2 getEntityCache) at Unify.Product.IdentityBroker.LDIFAdapterBase.ExportChanges(ExportedLDIFForAdapter exportedLdifForAdapter) at SyncInvokeExportChanges(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) at Unify.Product.IdentityBroker.IdentityBrokerManagementAgentProxy.ExportEntry(ModificationType modificationType, String[] changedAttributes, CSEntry csentry)
Google MA Properties.JPG
image-20150803095451.png
UnifyLog20150802.zip
Customer support service by UserEcho
Hi Monash,
Were all of the failed updates email changes? This is a special case with these connectors as it must go through the modify anchor call in Identity Broker (due to the key now being the email). The call is synchronous as it must occur before the subsequent update goes out, otherwise the logic would be overly complex to account for whether or not the email has been updated.
Thanks.
Thanks
makes sense..