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MA stopped-extension-dll-exception

Eddie Kirkman 2 years ago • updated by anonymous 2 years ago 3

Our Identity broker MA is failing on its Delta Imports with the ever helpful "stopped-extension-dll-exception" error.

From Event Viewer, I get:

The extensible extension returned an unsupported error.
The stack trace is:

"Unify.Product.IdentityBroker.LdapOperationException: Error during processing of SearchRequest targetting cn=changelog: Operation timed out while waiting for message queue with id of 10. ---> System.OperationCanceledException: Operation timed out while waiting for message queue with id of 10.
at Unify.Product.IdentityBroker.LdapConnection.GetMessage(Int32 messageId)
at Unify.Product.IdentityBroker.SearchRequest.Send(Func`2 send, Func`2 recv)
at Unify.Product.IdentityBroker.LdapConnection.SendRequest(ILdapRequest request)
--- End of inner exception stack trace ---
at Unify.Product.IdentityBroker.LdapConnection.SendRequest(ILdapRequest request)
at Unify.Product.IdentityBroker.LdapConnectionProxy.<SearchRequestPaged>d__8.MoveNext()
at Unify.Product.IdentityBroker.ImportProxy.<GetChangedEntriesPaged>d__30.MoveNext()
at System.Linq.Enumerable.<SelectManyIterator>d__14`2.MoveNext()
at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext()
at System.Linq.Enumerable.<SelectManyIterator>d__14`2.MoveNext()
at Unify.Product.IdentityBroker.ExtensionMethods.Take[TSource](IEnumerator`1 source, Int32 count, IList`1& items)
at Unify.Product.IdentityBroker.ExtensionMethods.<Page>d__3`1.MoveNext()
at Unify.Product.IdentityBroker.ImportProxy.Import(GetImportEntriesRunStep importRunStep)
Forefront Identity Manager 4.3.2266.0"

Apart from the fact that there was a dll exception, any idea what this is about or where to look for more useful information? I am seeing nothing with any errors in the IdB logs.

Affected Versions:
Fixed by Version:

Answer

Answer
Under review

Please try with the patch from http://voice.unifysolutions.net/topics/2672-delta-import-timeouts-on-identity-broker-51-management-agents/ (Unify.IdentityBroker.ChangeLog.Repository.Sql.dll - for the appropriate version of Identity Broker).

Answer
Under review

Please try with the patch from http://voice.unifysolutions.net/topics/2672-delta-import-timeouts-on-identity-broker-51-management-agents/ (Unify.IdentityBroker.ChangeLog.Repository.Sql.dll - for the appropriate version of Identity Broker).

Hi Adam,

Thanks for that link - I had not seen that one. I am not on site today but the issue is the same one (same customer/same MA) that Silky reported. I will check tomorrow, but assume from reading the other thread that the provided patch was applied.

The situation resolved itself overnight when the full import ran on the MA, but yesterday the first failure was at 0700 which meant that there were no updates from that system all day.

I will continue to monitor it.