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Answered
IdB 4.0.0.3 service cannot start.
Following error occurs when starting IdB service.
--------------------------- Services --------------------------- Windows could not start the UNIFY Identity Broker v4.0.0 RTM service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion. --------------------------- OK --------------------------- Two additional error message is logged in Event Viewer: =================Error One=================== Log Name: Application Source: .NET Runtime Date: 31/10/2012 4:07:01 PM Event ID: 1026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: FIMDEVSVC01.education.vic.gov.au Description: Application: Unify.Service.Connect.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.TypeInitializationException Stack: at Unify.Service.ConnectServiceBootStrap.Main() Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name=".NET Runtime" /> <EventID Qualifiers="0">1026</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-10-31T05:07:01.000000000Z" /> <EventRecordID>1983</EventRecordID> <Channel>Application</Channel> <Computer>FIMDEVSVC01.education.vic.gov.au</Computer> <Security /> </System> <EventData> <Data>Application: Unify.Service.Connect.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.TypeInitializationException Stack: at Unify.Service.ConnectServiceBootStrap.Main() </Data> </EventData> </Event> =================Error One=================== =================Error Two=================== Log Name: Application Source: Application Error Date: 31/10/2012 4:07:01 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: FIMDEVSVC01.education.vic.gov.au Description: Faulting application name: Unify.Service.Connect.exe, version: 4.0.0.3, time stamp: 0x504eab1b Faulting module name: KERNELBASE.dll, version: 6.1.7601.17932, time stamp: 0x503285c2 Exception code: 0xe0434352 Fault offset: 0x000000000000caed Faulting process id: 0x990 Faulting application start time: 0x01cdb7258fb5990c Faulting application path: C:\Program Files\UNIFY Solutions\Identity Broker\Services\Unify.Service.Connect.exe Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll Report Id: cd706c6b-2318-11e2-acf5-0050568b6a1c Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-10-31T05:07:01.000000000Z" /> <EventRecordID>1984</EventRecordID> <Channel>Application</Channel> <Computer>FIMDEVSVC01.education.vic.gov.au</Computer> <Security /> </System> <EventData> <Data>Unify.Service.Connect.exe</Data> <Data>4.0.0.3</Data> <Data>504eab1b</Data> <Data>KERNELBASE.dll</Data> <Data>6.1.7601.17932</Data> <Data>503285c2</Data> <Data>e0434352</Data> <Data>000000000000caed</Data> <Data>990</Data> <Data>01cdb7258fb5990c</Data> <Data>C:\Program Files\UNIFY Solutions\Identity Broker\Services\Unify.Service.Connect.exe</Data> <Data>C:\WINDOWS\system32\KERNELBASE.dll</Data> <Data>cd706c6b-2318-11e2-acf5-0050568b6a1c</Data> </EventData> </Event> =================Error Two===================
Additional, there is only one .dll file under C:\Program Files\UNIFY Solutions\IdentityBroker\Services\. The name is "CassiniDev4-lib.dll"
Customer support service by UserEcho
Hi Sam,
My understanding is you've resolved this now. Can you please detail what steps you took in order to fix it.
Hi Patrick,
This problem is actually fixed by Huu.
From my understanding, the cause is that the account used does not have enough privilege to start the service.
Service started with no problem after Huu change the credential.
I will get Huu to confirm on this.
I've now assigned this to Huu so that he can respond with the resolution.
Resolution: add the service account to the admin group. The cause is the account does not have permission below:
Just for future reference, it's best to assign those permissions individually, as simply making the service account an administrator account is forbidden in most production environments.