Towards the end of last year we upgraded to UNIFY Now v4.0.4 and have noticed that if an internet explorer window (with the UNIFY Now client open) is running for a few days. The memory of the internet explorer process grows to >1.5 gig.
This usually isn't too much of an issue as the environment is monitored regularly, however if the browser window is left open in a user's unattended session for a few days, the high memory usage will begin to impact the sync service.
I found the below ticket referring to possibly the same issue in an older version of Event Broker, and from what I could tell the solution was to upgrade the browser to a later version:
The current browser version we have is IE 10.0.9200.22032, which is well inside the prerequisite information listed in the install information (which recommends IE v8+).
I am wondering if this is still a known issue or whether an upgrade to a later version (IE v11) is what fixed the issue in this other ticket?
Customer support service by UserEcho