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Declined

Severity, Timestamp and Module filters in the Log viewer

Adrian Corston 3 weeks ago • updated 3 weeks ago 1
In the log viewer, the Search facility should have an "Advanced" option which allows for the selection of a Timestamp range, Severity value (or values - via checkboxes) and a Module value (free-form text field).

Although the search box allows for some searches, there is currently no way to search for a string (e.g. Operation List name) and then further filter those results to only show entries of a specific Severity (for example).

See also my topic regarding the addition of an "Operation List" field - that should also be independently searchable in the same manner.

Answer

Answer
Declined

Being a CSV makes it difficult to add new functionality to the log viewer. Our recommendation (and the way all of our managed services operate) is to use UNIFYMonitor (or OMS for non-support customers).

BAD, I'M UNSATISFIED

This issue (and others I reported) significantly impact the quality and usability of the product.  I appreciate that it may be difficult to implement, but I think it is very important that they be put on the timeline for implementation regardless.

Regarding UNIFYMonitor - it is not a realtime service and so does not meet this requirement in a practical manner.

Satisfaction mark by Adrian Corston 3 weeks ago
Answer
Declined

Being a CSV makes it difficult to add new functionality to the log viewer. Our recommendation (and the way all of our managed services operate) is to use UNIFYMonitor (or OMS for non-support customers).