0
Declined

Operation List name field for log entries

Adrian Corston 3 weeks ago • updated by Adam van Vliet (Chief Information Security Officer) 3 weeks ago 1
Log entries should be flagged with the name of the operation list that wrote the entry.

A feature should also be added to filter log entries by operation list name, to make it easier to identify where an error came from and to narrow down the log to only show relevant entries on busy systems.

Answer

Answer
Declined

For most of the log writer the operation name is included in most of the operation list related log entries. Our recommendation (and the way all of our managed services operate) is to use UNIFYMonitor (or OMS for non-support customers).

BAD, I'M UNSATISFIED

This issue (and others I reported) significantly impact the quality and usability of the product.  I appreciate that it may be difficult to implement, but I think it is very important that they be put on the timeline for implementation regardless.

Regarding UNIFYMonitor - it is not a realtime service and so does not meet this requirement in a practical manner.

Satisfaction mark by Adrian Corston 3 weeks ago
Answer
Declined

For most of the log writer the operation name is included in most of the operation list related log entries. Our recommendation (and the way all of our managed services operate) is to use UNIFYMonitor (or OMS for non-support customers).