Agents
Overview
Agents encapsulate the connection details required to connect to, or perform a function against, a target system.
Usage
Agents are used by a number of Changes Operations and Standard Operations to provide connection details and other functionality for their respective target systems.
This has a number of benefits including:
- Connection details for target systems are centralized, such that if the connection details of a system change, each operation does not need to be manually updated.
- Reduce the risk of having different, or incorrect connection details across different operations.
- Reduction in time to set up operations that share connection details.
WARNING: Care must be taken when modifying agent settings to ensure that dependant operations will continue to operate as expected.
ALERT: A deleted agent will cause all dependent operations to fail. Operations will continue to fail (fail) until a new agent is assigned. A deleted FIM agent would likely cause widespread issue. It is recommended that operations are migrated to use a new agent before the old one is deleted.
Shared Configuration
The following configuration settings are common to all Agents:
| Name | Description |
|---|---|
| Name | The display name of the agent. This name should describe the purpose of the agent. |
TIP: It is suggested the name of the agent reflects the connected instance of the agent in order to assist operators when configuring operations, eg. "Local MIM", "Server1 HR Database"
Agents
Customer support service by UserEcho
