Exporting LocationSurname to CM v9 is not working. The CM API returns no error, it just doesn't update the Surname.
I have successfully updated other attributes including LocationGivenNames, LocationJobDescription, LocationEmailAddress, LocationPhoneNumber and LocationIdNumber.
Some emailing around with the customer has revealed that they had a similar problem trying to bulk load data into the UAT environment using the "Data Loader". Someone thinks that the "Unique Name" field must be provided with the upload data when using a CSV file, and that this is a recent change in CM. (I have been unable to verify this and have no idea if the same issue would affect the API.)
I did try setting the LocationNickname as well (which is titled "Unique Name" in the API doco). I can also set this field but it doesn't make any difference to the Surname. I tried both:
- Setting the NickName then attempting to update the Surname on a subsequent export
- Setting the NickName and the Surname at the same time
For both the NickName was set, but the Surname did not change in CM.
Customer support service by UserEcho