Recently I have been noticing some alerts in Prod triggering twice. The curious this about this is one alert has its images able to be downloaded, and the other's images seem to be broken (I'll put some images in a below comment). I've so far I've only been seeing this within a single account but it seems to be happening to both people listed on the alert trigger.
So far I have tested the following:
- Checked for duplicate alerts.
- Deleted and re-added the alert - haven't seen an occurrence again yet but I have only been able to test with the "test alert" function.
As mentioned above, I haven't been able to reproduce the error with the Test Alerts, but I still have quite a few occurrences where its kicking off two with regular data from two different instances.
If you need any further information just let me know.
Customer support service by UserEcho