0
Not a bug

Not all Test Alert emails are being sent

Hayden Gray 10 months ago updated by Ripleigh Gartside (Software Engineer) 10 months ago 1

Hi All,

I'm currently experiencing an issue across 2 accounts in Monitor Prod, whereby the test alerts are sometimes being delayed (sometimes by up to 5 minutes) or not being sent at all. So far I have experienced the delayed alerts on recently created alerts, and no test alert emails being received by alerts being received from pre existing or imported alerts (imported as of last Wednesday).

I cannot see any errors in the error log on nor can see any issues in send the request in the network panel of my browser, suspect something might not be quite right with these alerts.

If you need any more information just let me know

Many Thanks

Answer

Answer
Not a bug

Confirmed emails were being sent. No issue with the platform.

Answer
Not a bug

Confirmed emails were being sent. No issue with the platform.