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Not a bug

DEV monitor dashboards not loading

Hayden Gray 1 year ago in Dashboard • updated by Matthew Davis (Engineering Manager) 12 months ago • 1

Hello All,

I'm currently experiencing an issue in DEV whereby when loading a dashboard an error occors and the dashboard stops loading. Additionally all subsequent widgets also provide an error when attempting to load individually.

So far i have been able to narrow this down to DEV and not a data issue. This is because production and dev dashboards are being sent the same data and the dashboard loads fine in DEV. The issue also hasn't always been in DEV. Previously the dashboard was working fine, though I cannot recall the exact point it stopped working.

If you need me to do any further testing just let me know. I'll include the errors below in a comment.

Thanks for your help

Answer

Answer
Not a bug
Matthew Davis (Engineering Manager) 12 months ago

Hey Hayden,

As discussed, a Semantic Exception is thrown when a query is unable to be executed, sometimes due to bad syntax or incorrect configuration. In this case, the tables that the query was pointing to either didn't exist or didn't contain data, and therefore the query could not execute.

Answer
Not a bug
Matthew Davis (Engineering Manager) 12 months ago

Hey Hayden,

As discussed, a Semantic Exception is thrown when a query is unable to be executed, sometimes due to bad syntax or incorrect configuration. In this case, the tables that the query was pointing to either didn't exist or didn't contain data, and therefore the query could not execute.

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