0
Not a bug

Alert not triggering in prod

Hayden Gray 9 months ago in Dashboard updated by Ripleigh Gartside (Software Engineer) 9 months ago 1

Hi Guys,


I have an alert in prod that doesn't appear to be triggering. I am certain the relevant data is in there but cannot confirm for sure. I've tried testing the alert, recreating but i cannot get an alert to actually send an email. If you could provide any information on troubleshooting or if this is a known issue letting me know, that would but much appreciated.

Thanks

Answer

Answer
Not a bug

Found to be a problem with the specific query, rather than the alerts. 

Answer
Not a bug

Found to be a problem with the specific query, rather than the alerts.