Welcome to the forum for UNIFYMonitor - your one stop reporting and monitoring service for UNIFY's service offerings.
+10
Completed

UNIFYMonitor Branded Alert Emails

Oscar Ferne 7 months ago • updated by Matthew Davis 3 months ago 9

UNIFYMonitor was developed to act as a branded portal to host content driven by PowerBI and Azure. While working on a client who has requirements for alert monitoring through UNIFYMonitor it was raised that the alerts we deliver to the client are branded and sent from Microsoft Azure. It would be preferable if the alerts, like our dashboards, are branded as UNIFY products.

The Log Analytics team have stated (here) that they plan on incorporating email/sms templates into the platform; however, there is no stated timeline or information on what level of customisation will be available.

Alerts have several forwarding options when triggered, including the ability to send json to Azure Functions, making it relatively easy to send data to any forwarding service we may configure/develop.


In the case of this project work we plan on using Ivanti as a tool to reformat and forward the alerts we send via Azure Log Analytics.

Answer
Matthew Davis 3 months ago

This item has been roadmapped for the current project.

+2
Planned

AMS should incorporate the FIM/MIM health check reporting

Shane Day (Chief Technology Officer) 1 year ago in MIM Health Check • updated by Adam Aurisch 1 year ago 2

AMS should incorporate the FIM/MIM reporting currently used for health checks on support contracts.

Answer
Curtis Lusmore 1 year ago

Thanks for the suggestion, Shane.

I've added this as an item to our backlog.

+2
Planned

Low level login/logout verification

Ravneel Lal 1 year ago in Framework • updated by Curtis Lusmore 1 year ago 2

When testing login/logout functionality in applications, there should be a low level verification that the login was as expected such as checking SAML messages, id tokens etc 

Answer
Curtis Lusmore 1 year ago

Thanks for the suggestion, Ravneel. I've added this to the backlog.

+1
Declined

Dropdown CSS improvement

Matthew Dayne 5 months ago in Dashboard • updated by Matthew Davis 3 months ago 1

I believe that the dropdowns on Monitor could do with some minor changes, in particular:

  1. user-selectnone;
  2. cursorpointer;

Before:

After:


Answer
Matthew Davis 3 months ago

This item will likely be not applicable with the new project, and is not worth fixing for the current solution.

+1
Completed

Add client logo to the web portal granting more space in the dashboard.

Adam Aurisch 10 months ago in Dashboard • updated by David Parsonson 8 months ago 5

Currently the clients logo is presented in the dashboard. There is an undefined issues where-by the logo sometimes doesn't appear. To remove this issue altogether it would be best to remove the logo  element from the dashboard granting more real estate for other metrics. The logo is still a nicety so It would be good to show it near the name of the client dashboard at the top of the screen or perhaps in place of the name..  

Answer
David Parsonson 8 months ago

This functionality has been added and is now live in the production site of monitor. There is now an action on the operations team to remove the logo tiles from the dashboards to create space for other more useful metrics

+1
Under review

Reports for Business and Operational Support

Sooraj Payyoormana 1 year ago in Dashboard • updated 1 year ago 2

Various Reports should be available as part of AMS which would be targetting users in different levels:

  1. Business Users
  2. Operational Support
  3. Management
  4. etc.
0
Completed

WCAG

Paul Carmichael 5 months ago • updated by Matthew Davis 3 months ago 3

One of our customers (UNE) has advised on the time frames for UNIFYMonitor (MIM Dasboards & Alerts) to be WCAG compatible. Could you please advise on the timeframes / next steps.

Answer
Matthew Davis 3 months ago

This item has been roadmapped as part of the current project.

0
Under review

Customer logo might look better in floating header

Shane Day (Chief Technology Officer) 6 months ago in Dashboard • updated by David Parsonson 6 months ago 1

At present the customer logo takes up space in the gap between the floating header and the dashboards. Would the logo look better contained in the floating header?

0

Add Help button to link Operations Guide

Oscar Ferne 7 months ago in Dashboard 0

The dashboards provide no value without understanding what the reports describe. Support have developed operations guides that can give context to the reports for the client. This knowledge can be stored within Ivanti. It would be good to see the addition of a help button on the UNIFYMonitor portal to link our clients to the operations guide and possibly some basic FAQ

0
Declined

Unusable buttons should be hidden

David Parsonson 7 months ago in Dashboard • updated by Matthew Davis 3 months ago 2

As pointed out in this bug - https://voice.unifysolutions.net/communities/29/topics/3639-error-somethings-gone-wrong-shown-when-no-dashboards-available#comment-19346 - When the powerbi service account is unauthorised or the organisation has no dashboards there are buttons for accessability, full screen and cycle that are useless and as such could be hidden.

Answer
Matthew Davis 3 months ago

This item will likely be not applicable with the new project, and is not worth fixing for the current solution.