Welcome to the forum for UNIFYMonitor - your one stop reporting and monitoring service for UNIFY's service offerings.
+10
Completed

UNIFYMonitor Branded Alert Emails

Oscar Ferne 12 months ago • updated by Matthew Davis (Engineering Manager) 8 months ago 9

UNIFYMonitor was developed to act as a branded portal to host content driven by PowerBI and Azure. While working on a client who has requirements for alert monitoring through UNIFYMonitor it was raised that the alerts we deliver to the client are branded and sent from Microsoft Azure. It would be preferable if the alerts, like our dashboards, are branded as UNIFY products.

The Log Analytics team have stated (here) that they plan on incorporating email/sms templates into the platform; however, there is no stated timeline or information on what level of customisation will be available.

Alerts have several forwarding options when triggered, including the ability to send json to Azure Functions, making it relatively easy to send data to any forwarding service we may configure/develop.


In the case of this project work we plan on using Ivanti as a tool to reformat and forward the alerts we send via Azure Log Analytics.

Answer

This item has been roadmapped for the current project.

+3
Under review

Have Pie Graph Display Number

Andrew Grant 3 hours ago in Dashboard • updated by Shane Day (Chief Technology Officer) 3 hours ago 1

Have the pie graph widget display the number within the segments of the graph without having to hover over it.

+2
Declined

AMS should incorporate the FIM/MIM health check reporting

Shane Day (Chief Technology Officer) 2 years ago • updated by Matthew Davis (Engineering Manager) 4 months ago 3

AMS should incorporate the FIM/MIM reporting currently used for health checks on support contracts.

Answer

UNIFYMonitor will provide an SDK for end services to integrate.

+2
Planned

Low level login/logout verification

Ravneel Lal 2 years ago in Service / Plugins • updated by Matthew Davis (Engineering Manager) 4 months ago 2

When testing login/logout functionality in applications, there should be a low level verification that the login was as expected such as checking SAML messages, id tokens etc 

Answer
Curtis Lusmore 4 months ago

Thanks for the suggestion, Ravneel. I've added this to the backlog.

+1
Declined

Dropdown CSS improvement

Matthew Dayne 10 months ago in Dashboard • updated by Matthew Davis (Engineering Manager) 8 months ago 1

I believe that the dropdowns on Monitor could do with some minor changes, in particular:

  1. user-selectnone;
  2. cursorpointer;

Before:

After:


Answer

This item will likely be not applicable with the new project, and is not worth fixing for the current solution.

+1
Completed

Add client logo to the web portal granting more space in the dashboard.

Adam Aurisch 1 year ago in Dashboard • updated by David Parsonson 1 year ago 5

Currently the clients logo is presented in the dashboard. There is an undefined issues where-by the logo sometimes doesn't appear. To remove this issue altogether it would be best to remove the logo  element from the dashboard granting more real estate for other metrics. The logo is still a nicety so It would be good to show it near the name of the client dashboard at the top of the screen or perhaps in place of the name..  

Answer
David Parsonson 1 year ago

This functionality has been added and is now live in the production site of monitor. There is now an action on the operations team to remove the logo tiles from the dashboards to create space for other more useful metrics

+1
Under review

Reports for Business and Operational Support

Sooraj Payyoormana 2 years ago in Dashboard • updated 2 years ago 2

Various Reports should be available as part of AMS which would be targetting users in different levels:

  1. Business Users
  2. Operational Support
  3. Management
  4. etc.
0

Historical Alerts View

Oscar Ferne 4 days ago in Service 0

There is value in being able to view alerts that have been raised over time. Currently, the solution is designed to action alerts with an email or Webhook. In addition to this the solution should store the occurrence of triggered alerts as logs that can be displayed in a dashboard, as well as viewed in a historic list.

0
Completed

WCAG

Paul Carmichael 10 months ago • updated by Matthew Davis (Engineering Manager) 8 months ago 3

One of our customers (UNE) has advised on the time frames for UNIFYMonitor (MIM Dasboards & Alerts) to be WCAG compatible. Could you please advise on the timeframes / next steps.

Answer

This item has been roadmapped as part of the current project.

0
Declined

Customer logo might look better in floating header

Shane Day (Chief Technology Officer) 11 months ago in Dashboard • updated by Matthew Davis (Engineering Manager) 5 months ago 2

At present the customer logo takes up space in the gap between the floating header and the dashboards. Would the logo look better contained in the floating header?

Answer

This will be resolved with the new version.