Welcome to the forum for UNIFYMonitor - your one stop reporting and monitoring service for UNIFY's service offerings.
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Completed

UNIFYMonitor Branded Alert Emails

Oscar Ferne 7 months ago • updated by Matthew Davis 3 months ago 9

UNIFYMonitor was developed to act as a branded portal to host content driven by PowerBI and Azure. While working on a client who has requirements for alert monitoring through UNIFYMonitor it was raised that the alerts we deliver to the client are branded and sent from Microsoft Azure. It would be preferable if the alerts, like our dashboards, are branded as UNIFY products.

The Log Analytics team have stated (here) that they plan on incorporating email/sms templates into the platform; however, there is no stated timeline or information on what level of customisation will be available.

Alerts have several forwarding options when triggered, including the ability to send json to Azure Functions, making it relatively easy to send data to any forwarding service we may configure/develop.


In the case of this project work we plan on using Ivanti as a tool to reformat and forward the alerts we send via Azure Log Analytics.

Answer
Matthew Davis 3 months ago

This item has been roadmapped for the current project.

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Completed

WCAG

Paul Carmichael 5 months ago • updated by Matthew Davis 3 months ago 3

One of our customers (UNE) has advised on the time frames for UNIFYMonitor (MIM Dasboards & Alerts) to be WCAG compatible. Could you please advise on the timeframes / next steps.

Answer
Matthew Davis 3 months ago

This item has been roadmapped as part of the current project.

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Under review

AMS should cover the proposed UMA for B2C product

Shane Day (Chief Technology Officer) 1 year ago • updated 1 year ago 2

This is a requirement for the UMA for B2C service offering.

Answer
Curtis Lusmore 1 year ago

Thanks for the suggestion, Shane.

Are you able to supply any details on the specific requirements UMA for B2C would have?

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AMS must have a published road map

Shane Day (Chief Technology Officer) 1 year ago • updated by Curtis Lusmore 1 year ago 1

If AMS is to be marketed as a product/service, it must have a published road map.

Answer
Curtis Lusmore 1 year ago

A roadmap has been added here: Alert Monitoring System Road Map