Welcome to the forum for UNIFYMonitor - your one stop reporting and monitoring service for UNIFY's service offerings.
+1
Declined

Dropdown CSS improvement

Matthew Dayne 7 months ago in Dashboard • updated by Matthew Davis (Engineering Manager) 5 months ago 1

I believe that the dropdowns on Monitor could do with some minor changes, in particular:

  1. user-selectnone;
  2. cursorpointer;

Before:

After:


Answer

This item will likely be not applicable with the new project, and is not worth fixing for the current solution.

+1
Completed

Add client logo to the web portal granting more space in the dashboard.

Adam Aurisch 1 year ago in Dashboard • updated by David Parsonson 10 months ago 5

Currently the clients logo is presented in the dashboard. There is an undefined issues where-by the logo sometimes doesn't appear. To remove this issue altogether it would be best to remove the logo  element from the dashboard granting more real estate for other metrics. The logo is still a nicety so It would be good to show it near the name of the client dashboard at the top of the screen or perhaps in place of the name..  

Answer
David Parsonson 10 months ago

This functionality has been added and is now live in the production site of monitor. There is now an action on the operations team to remove the logo tiles from the dashboards to create space for other more useful metrics

+1
Under review

Reports for Business and Operational Support

Sooraj Payyoormana 1 year ago in Dashboard • updated 1 year ago 2

Various Reports should be available as part of AMS which would be targetting users in different levels:

  1. Business Users
  2. Operational Support
  3. Management
  4. etc.
0
Declined

Customer logo might look better in floating header

At present the customer logo takes up space in the gap between the floating header and the dashboards. Would the logo look better contained in the floating header?

Answer

This will be resolved with the new version.

0
Declined

Add Help button to link Operations Guide

Oscar Ferne 9 months ago in Dashboard • updated by Matthew Davis (Engineering Manager) 2 months ago 1

The dashboards provide no value without understanding what the reports describe. Support have developed operations guides that can give context to the reports for the client. This knowledge can be stored within Ivanti. It would be good to see the addition of a help button on the UNIFYMonitor portal to link our clients to the operations guide and possibly some basic FAQ

Answer

This will be addressed with the new implementation

0
Declined

Unusable buttons should be hidden

David Parsonson 9 months ago in Dashboard • updated by Matthew Davis (Engineering Manager) 5 months ago 2

As pointed out in this bug - https://voice.unifysolutions.net/communities/29/topics/3639-error-somethings-gone-wrong-shown-when-no-dashboards-available#comment-19346 - When the powerbi service account is unauthorised or the organisation has no dashboards there are buttons for accessability, full screen and cycle that are useless and as such could be hidden.

Answer

This item will likely be not applicable with the new project, and is not worth fixing for the current solution.

0
Fixed

"Error. Somethings gone wrong" shown when no dashboards available

Curtis Lusmore 9 months ago in Dashboard • updated 9 months ago 1

When I select my organisation in UNIFYMonitor, the page renders with "Error. Somethings gone wrong". This might be caused by the fact that I have no dashboards.

Perhaps unrelated, but in this state, the Accessibility, Full Screen and Cycle buttons all do nothing when clicked.

0
Completed

UNIFYMonitor ease of navigation between organisations

Sean Little 10 months ago in Dashboard • updated by Matthew Davis (Engineering Manager) 5 months ago 2

At the moment it's quite difficult to navigate between organisations as they can only be accessed from a drop-down list and it is not in alphabetical order. As this only an issue for internal users it's not overly urgent, but it might be nice to have a better way of navigating between organisations some day. Perhaps something along the lines of a search function and an alphabetical sort order.

Answer
David Parsonson 5 months ago

The list has been alphabetically sorted and this feature will be in production start of next week. I will leave this ticket as started as search functionality would also be nice to look into in the future.

0
Completed

UNIFYMonitor limit of Organisation's on dropdown list

Sean Little 10 months ago in Dashboard • updated by David Parsonson 10 months ago 3

When adding new guid's to the CRM I notice that only 10 orgs are appearing in the list, although there are close to 20 in the CRM with PowerBI guids. I've tried removing and adding guid's and the org's within the list appear to change however the length of the list remains at 10. i.e it adds in one and removes an old org. Would it be possible to increase this limit?

0
Fixed

UNIFY Monitor UI issues with mobile view

Bob Bradley 11 months ago in Dashboard • updated by David Parsonson 10 months ago 8

Had a look just now at the mobile view and like the vertical display of reports. However I can’t switch clients, the header and footer can’t be minimised and mouse over doesn’t work as expected. Using Safari on iPhone