Welcome to the forum for UNIFYMonitor - your one stop reporting and monitoring service for UNIFY's service offerings.
Under review

Have Pie Graph Display Number

Andrew Grant (Software Developer) 3 months ago in Dashboard updated by Shane Day (Chief Technology Officer) 3 months ago 1

Have the pie graph widget display the number within the segments of the graph without having to hover over it.


Dropdown CSS improvement

Matthew Dayne 1 year ago in Dashboard updated by Matthew Davis (Engineering Manager) 11 months ago 1

I believe that the dropdowns on Monitor could do with some minor changes, in particular:

  1. user-selectnone;
  2. cursorpointer;




This item will likely be not applicable with the new project, and is not worth fixing for the current solution.


Add client logo to the web portal granting more space in the dashboard.

Adam Aurisch 1 year ago in Dashboard updated by David Parsonson 1 year ago 5

Currently the clients logo is presented in the dashboard. There is an undefined issues where-by the logo sometimes doesn't appear. To remove this issue altogether it would be best to remove the logo  element from the dashboard granting more real estate for other metrics. The logo is still a nicety so It would be good to show it near the name of the client dashboard at the top of the screen or perhaps in place of the name..  

David Parsonson 1 year ago

This functionality has been added and is now live in the production site of monitor. There is now an action on the operations team to remove the logo tiles from the dashboards to create space for other more useful metrics

Under review

Reports for Business and Operational Support

Sooraj Payyoormana 2 years ago in Dashboard updated 2 years ago 2

Various Reports should be available as part of AMS which would be targetting users in different levels:

  1. Business Users
  2. Operational Support
  3. Management
  4. etc.

Refreshing page on dashboard URL breaks side menu

If you refresh the page when you're viewing a dashboard URL (so not the dashboard displayed on the homepage), the side menu no longer opens, and the following error shows in the console:

Sample URL:

Tested on firefox version 69.0.2

Under review

Firefox renders very differently from other browsers

Adam van Vliet (Chief Information Security Officer) 2 weeks ago in Dashboard updated 1 week ago 3

The layout is considerably different in FF than Chromium (e.g. Edge) based browsers. The widgets are appearing in different places than expected. The fonts are considerably different. The layout gets closer to correct when zoomed to ~130%, but the fonts are still slightly out.


Can't get menu on Samsung Note 9/Firefox

With Samsung Note 9 and Firefox, there appears to be no way to get to the menu.


Alert emails don't seem to be working in DEV

Hayden Gray 3 weeks ago in Dashboard updated by Beau Harrison (Software Developer) 2 weeks ago 3


I've been implementing a few a alerts in DEV over the last couple of days and have notice no emails being sent. Initially I thought this was because of the data not making it in, but when I test the alert email using the "Run Test" function I don't receive it at the target mailbox.



[BUIG]Sign in process failed due to an invalid token format.

Receiving this error on sign-in using a service account:

[BUIG]Sign in process failed due to an invalid token format.

Suspect missing first name / last name might have something to do with it.

Will post HAR and jwt in a private comment.